Terms of sale

General conditions
of export sales

SOA TIGRA SARL with a capital of 10,000,000 MGA
RCS Antananarivo 2019 B 00266 / NIF 5003323971 / STAT : 16291 11 2019 0 10274
IBAN EURO accourt : MG46 0000 8026 5002 0710 0480 681

Adressa : LOT 0204 X00 162 ANKARAOBATO – AMBOROVY.
Contacts : +261 (0) 34 90 946 88
E-mail : service@soatigra.com

1. Object :
The general conditions of sale describe Bellow détail the right and obligations of the compagnie
SOA TIGRA the seller and ils client the Buyer in connexion with the sale of the goods designated in the sales contract or on the Pro-forma invoice. Anny service performe by SOA TIGRA There fore impies the Buyer unreserved acceptance of these general conditions of sale.
2. Price :
The prices of the goods sold are those in force on the day the order is taken, the cost of air or sea export packaging stipulated in the pro-forma invoice will be added.
They are denominated in EURO and calculated excluding VAT from SOA TIGRA’s workshop address, they will be increased by the VAT rate applicable on the day of the order.
The amount indicated on the pro-forma invoice is the final price net of all bank charges and all other charges. SOA TIGRA grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.
3. Minimum order :
No minimum order, for an export shipment we recommend a minimum order amount of € 500 excluding VAT.
4. Incoterm 2020 :
FCA SOA TIGRA’s workshop.
The seller’s obligation is to carry out export customs clearance and hand over the packaged goods for export to the forwarder or carrier designated by the buyer.
The delivery point is the seller’s premises (in this case FCA = EXW + customs clearance).
The buyer designates the carrier, concludes the transport and insurance contract, pays freight, customs charges and import taxes.
5.Discount :
No discount will be granted in the event of early payment.
6. Payment terms :
Orders are paid by bank transfer to the SOA TIGRA account.
EURO account IBAN : MG46 0000 8026 5002 0710 0480 681 BIC CODE : BFAVMGMG
When placing an order, the buyer must pay a deposit of 50% of the total amount of the invoice, the balance to be paid before shipment of the goods. Full payment is due for delivery of the goods.
7. Sample :
Samples of our products can be requested, they will be paid for by the customer.
8. Reservation of property :
SOA TIGRA retains ownership of the goods sold until full payment.
As such, if the buyer has paid a deposit but has not paid the balance of the goods or doing the subject to reorganization or judiciary liquidation, SOA TIGRA reserves the right to claim the full the amount of the deposit paid by the buyer of the goods sold and remained unpaid.
9. Change of the order :
Changing an order that is being prepared is not acceptable.
10. Cancellation of the order :
The professional buyer does not have the right to cancel an order.
11. Delivery :
Delivery is made by sending a notice of availability in store for the attention of the buyer or the carrier designated by the buyer. The delivery time indicated during the registration of the order is given only as an indication and is not guaranteed.
Consequently, any reasonable delay in the delivery of the products cannot give rise to the buyer’s benefit to compensation or cancellation of the order.
The risk of transport is borne in full by the buyer.
In the event of missing or damaged goods during transport, the buyer must formulate all the necessary reservations with his carrier.
12. Force major :
SOA TIGRA cannot be held liable if the non-performance or delay in the performance of one of its obligations described in these general conditions of sale results from a case of force major. As such, force major means any external, unforeseeable and irresistible event within the meaning of the law.
13. Obligations :
The seller agrees to provide quality products in accordance with the order with standard packaging.
14. Intellectual property :
The seller certifies that the items for sale are from his creation and that they do not infringe any intellectual property rights of a third party. The seller reserves the right of any recourse in the event of a copy of his works or the usurpation of the name of his company or of its products.
15. Dispute :
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to Malagasy law.
In the absence of an amicable resolution, the dispute will be brought before the Commercial Court of Mahajanga.
16. Customer services :